

Subtotal: Refers to the original purchase price, excluding tax and additional fees. Review the information on the Refunds Totals section. Edit the following information as necessary: Review the information on the Credit Memo page. Edit the following sections if necessary:ĥ.
#Credit memo Offline
When prompted to create an offline refund, click OK.Ĥ. Once you are complete, click Refund to finish processing your online refund and credit memo.ģ. Click Append Comments to include your comments into the email.ĩ. If necessary, click Email Copy of Credit Memo to send an email notification to the customer. If necessary, add a comment to the credit memo by filling in the Credit Memo Comments box.Ĩ. The amount is not subtracted for a specific section of the order, but of the entire order itself.ħ. This can act as a way of offering a partial refund. The value entered cannot raise the total refund higher than the paid amount.Īdjustment Fee: You can enter a value to be subtracted from the total amount refunded. This acts as an additional refund that does not apply to a particular part of the order. This value can be reduced, but not increased.Īdjustment Refund: You can enter an added value to the total amount refunded. The field initially shows the original shipping amount from the order.

Refund Shipping: You can enter a refundable amount from the shipping fee. You can also select whether or not these products will return to stock by selecting the Return to Stock checkbox.Ħ.
#Credit memo update
Items to Refund: You can adjust the quantity of the product(s) to be refunded by updating your Qty to Refund and clicking Update Qtys. Review the information on the Credit Memo page. Edit the following sections if necessary:Īccount Information: You can edit the customer's account information through clicking on Edit Customer.Īddress Information: You can edit the customer's billing and shipping addresses by clicking Edit beside the appropriate address header. Click Credit Memo on the button bar of the Invoice page.ĥ. Click Invoices on the left panel menu, and click View under the Action column to open an invoice for the order.Ĥ. Find your desired order on the grid, and click View under the Action column.ģ. On the Lambda Store admin panel, click Sales > Orders to access the Orders page.Ģ. Offline refunds are paid directly to the customer, and the online credit memo serves as a record of the transaction.ġ.
#Credit memo full
